Shipping Policy

Last Updated: July 22, 2026

Thank you for shopping with ZOVISTORE. We are committed to delivering your orders safely and on time across India.

Order Processing

• Orders are processed within 24–48 hours after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Metro Cities: 3–5 business days

• Other Cities & Towns: 4–7 business days

• Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, festivals, or other unforeseen circumstances.

Shipping Charges

• Free Shipping may be available on selected products or promotional offers.

• Any applicable shipping charges will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable). You can use this tracking number to monitor your shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the order, additional shipping charges may apply for re-delivery.

Incorrect Shipping Information

Please ensure your shipping address and contact number are accurate before placing your order. ZOVISTORE is not responsible for delays or failed deliveries caused by incorrect customer information.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact our support team within 48 hours of delivery with your order number and clear photos of the package and product.

Delivery Delays

While we strive to deliver every order on time, occasional delays may occur due to circumstances beyond our control. We appreciate your patience and understanding in such situations.

Need Help?

If you have any questions regarding your shipment, feel free to contact our customer support team. We will be happy to assist you.